You have the right to return all products you have bought from for a full refund or exchange with our 100 wash guarantee.

Items bought from our online store can not be returned or exchanged in a retail or concept store.

When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.*

We do not take responsibility for any items lost during the return shipping.

*If your order was placed by gift card, Groupon code, Gilt city code, etc., exchange-only may apply – please check terms and conditions of voucher.